Return & Exchange Policy

At Life Saver Scrub Cap, we want you to be satisfied with your purchase. Please review our policy below before initiating a return or exchange.

Eligibility for Returns & Exchanges

  • Returns and exchanges are accepted within 30 days of the purchase date

  • Items must be unused, unworn, and in original condition

  • Items must be returned with original packaging

How to Start a Return or Exchange

Before sending any items back, please email us at lifesaverscrubcap@gmail.com with:

  • Your order number

  • Type of request (refund or exchange)

  • A brief explanation for the return or exchange

Once approved, return instructions will be provided.

Refunds

  • Approved refunds will be issued to the original payment method

  • Shipping costs are non-refundable

  • Refunds are processed after the returned item is received and inspected

Exchanges

  • Exchanges are subject to product availability

  • If the requested item is unavailable, a refund or store credit will be offered

Shipping Responsibility

  • Customers are responsible for return shipping costs

  • Life Saver Scrub Cap is not responsible for lost or delayed return shipments

Final Sale Items

  • Items marked Final Sale are not eligible for return or exchange

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.