1. What is the policy on Returns?
Refunds are accepted for exchange/refund. Before returning items, send a email notification to store including: type of return, brief explanation on why items are being returned at firstname.lastname@example.org
•Items can be returned within 15 days for exchange or refund
•Items must be in the original condition for a refund
•LSSC is not responsible for shipment cost
2. Do I have to request for the satin lining to be added to the scrub cap?
All scrub caps are made with the satin lining inside the cap to protect hair. Customers do not have to request for the satin lining.
3. Does your company offer scrub caps that do not include satin lining?
No, our company focus is to protect health care workers hair by providing a protect layer of the satin lining to each of our scrub caps.
4. Can the satin lining scrub caps be put in the washing machine and dryer?
It is recommended to hand wash the scrub caps and allow to hang dry. This will allow the caps to last for a longer period of time. The caps can be washed in a washing machine. We suggest washing in cold water if you wash in the washing machine.
5. When do items ship?
All items are shipped within 1-3 business days of the payment being processed. Items are shipped via USPS. Delivery is expected within 3-7 business days.